Understanding the Customer's Needs
The transition from selling products to "needs" based selling is directly related to market changes, increased competition, and the greater access to information that a customer has with increased sophistication. Butler Street's Consultative Selling 101 Training Program serves to transition a salesperson's understanding that the customer's needs come first.
In Consultative Selling 101, the salesperson learns how to develop and embed the skills necessary to create a strong value-based/value-creation customer experience.
Creating a Strong Value-Based/Value-Creation Customer Experience
Consultative Selling 101 Training includes:
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Creating Value through Solutions
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The Cornerstones to Success
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Leveraging Social Media
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Developing "Top of Mind" Skills
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The Buying/Decision Process
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Effective Use of Questions
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Relationship Selling
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Listening to Understand
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Objection Handling
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Selling Value v. Price
Contact us to learn more about our customized Consultative Selling 101 Training program.
