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DIFFERENT BY DESIGN

Butler Street is a management consulting firm made up of process-driven, knowledge sharing executive operators who help you to achieve lasting results in the two most challenging areas companies face:  client development and talent development.

 

Our Managing Partners have over 100 years of highly successful management experience, we can help you navigate through the challenges your organization faces.

 

Our approach and methodology has been "battle-tested" for years and we have had the unique of experience of being held accountable for the ROI we promised by our investors and our Board of Directors.  Not your traditional consulting company, right? 

 

Let us help you with your challenges in 2014.

 

CLIENT DEVELOPMENT

Client development is the single most important requirement for success in any business.  Client relationships can develop and blossom over time if properly nurtured.

 

According to Bain & Co. a 5% increase in client retention can increase a company’s profitability by 25-95%.

 

Which of the following would best describe your company when it comes to client retention?

 

  • A "Frictionless Customer Experience"

  • Proactive Client Retention

  • Reactive Client Retention

  • No Formal Program for Retention

 

Measuring client risk and loyalty is a key first step to future growth.  Click on the button below to learn more.

TALENT DEVELOPMENT

While it is difficult to find a more important area to fuel the future growth of your company, it is perhaps hard to find an aspect of management more neglected than Talent Development.

 

Talent Development is often ignored… or handled as a bureaucratic exercise… or an afterthought. Companies pay a high price: the loss of top talent.

 

Why is Talent Development a low priority?  It's real simple:

 

  • We tend to focus most on the here and now

  • Some bureaucratic exercises are done but not acted upon

  • There is just no time for it

 

It doesn't have to be this way. It starts with understanding associate engagement. Click on the button below to learn more.

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